Technology is changing at a rapid rate. What is new and exciting one day is completely outdated the next. In this time of fast, nonstop change, it is becoming more difficult than ever for businesses to remain updated and secure. One of the ways many businesses are coping with this rapid rate of change is by utilizing professional IT services.
When it comes time to tackle this issue, there are several options to consider, with one of the first being whether a business prefers an in-house IT team or outsourcing the services to an IT company. While both options offer benefits, outsourcing IT services provides inherent benefits that many small and medium-size business owners appreciate.
Access to an Entire Team of Professionals at a Lower Cost
One of the biggest advantages offered by hiring a third-party IT service is the affordable cost compared to in-house IT services. Consider for a moment how much a full-time employee costs — not only salary but also benefits, paid time off, insurance and more. For some small businesses, it will be necessary to have an in-house IT department that has more than one person. In these situations, the cost increases further.
When a company makes the decision to outsource its IT needs, it can usually pay a much lower rate while still getting the superior, professional services it needs. In fact, the majority of IT service providers only charge as services are needed, or they charge a flat rate for a certain period of time. For small and medium-size businesses, this makes access to professional IT company services much more affordable.
Access to a More Diverse and Wider Talent Pool
Hiring an IT department in-house means the options are going to be limited. Even if a company advertises the job opening far and wide, it’s likely going to only find applicants in the nearby area. With outsourced IT services, many employees work remotely. This means that companies hiring these services have access to a much wider and more diverse talent pool. In the long run, this leads to better service and a higher level of satisfaction.
Superior Industry Know-How Regarding Cyber Threats, Tools and Trends
As mentioned before, technology is changing rapidly. As a result, business owners have to take steps to prevent serious problems, such as cyber threats and the use of outdated software and applications. With an outsourced IT team, this is easy. They will provide the most updated version of cyber protection, while ensuring their clients have access to the latest tools and are aware of the latest trends in the industry.
Access to a Myriad of Tools
When it comes to IT services, there are more than a few tools needed. For in-house IT departments, gaining access to the more expensive tools can be difficult, especially if the company has a limited budget for this department. However, when these services are outsourced, clients have immediate access to a wide array of tools that will make their business more efficient, productive and profitable. Because IT company service providers have more than one client, they can afford the tools and resources as they are developed and released, rather than having to wait until they are more affordable, which benefits their clients greatly.
Outside-the-Box Solutions and Thinking
With outsourced IT services, business owners gain access to an experienced team that has worked with a wide array of companies, each of which had different needs. This helps provide a wider perspective as well as outside-the-box thinking when it comes to IT issues and solutions.