AI is rewriting business in real-time. Is your IT ready for what's next?
The next 5 years will bring more technology change than the last 20. You need an IT partner built for rapid transformation. Predictable IT budgets you can plan around, strategic IT leadership, and security that protects your reputation.
Trusted by industry leaders
Most Texas businesses are running yesterday's playbook
Your current IT model wasn't built for what's next
Most Businesses Today
IT reacts to problems instead of preparing for what's coming next
Technology decisions are made in a vacuum, disconnected from business strategy
AI and automation keep getting pushed off to 'when we have time'
Security was built for last decade's threats, not what's emerging now
Nobody owns a 12 month plan for how your systems need to evolve
Strategic IT Partnership Approach
GXA Virtual IT DepartmentYour Virtual CIO (vCIO) plans 12 months ahead, tying technology, security, and AI to your business goals
Your Virtual IT Manager (vITM) owns day-to-day IT health and standards, giving you a stable, predictable IT environment instead of constant firefighting
You get practical AI and automation guidance: where it fits, how to roll it out, and how to manage the risk
Your security architecture is actively updated to keep pace with new threats and regulatory pressure
You have clear visibility into where IT is heading, with a documented roadmap, priorities, and next steps everyone can see
How we're built for what's next
GXA's Virtual IT Department separates strategic IT leadership from day-to-day IT operations. Your vCIO focuses on the next 12 months of IT roadmap and strategy while your vITM and support team keep IT running smoothly and securely.
Strategic Leadership That Plans Ahead
Your vCIO owns the 12-month IT roadmap, budget planning, and technology decisions, while your vITM owns day-to-day IT health and standards. No more firefighting leadership or strategic drift.
Learn MoreAI That's Safe to Deploy
Your team is probably already using ChatGPT and Claude without your knowledge. The question isn't 'Should we use AI?' It's 'How do we use it safely?' We help you see what's happening, deploy secure AI with proper guardrails, and turn liability into competitive advantage.
Explore AI ServicesProtect Your Reputation
With gShield, we focus security on protecting your reputation, your clients, and your money, reducing the risk of email compromise, wire fraud, and the kinds of attacks that break trust.
See Our Security ApproachIndustries where we deliver results
Commercial Real Estate
Property management
AEC
Architecture, Engineering & Construction
Accounting
CPA & accounting firms
Financial Services
Banks & financial institutions
Healthcare
Medical practices & facilities
Manufacturing
Industrial & production
Nonprofit
Mission-driven organizations
Education
Schools & institutions
Two ways to work with us
Fully Managed Virtual IT Department
Best for: Companies with no internal IT staffWe act as your entire IT department
Your vCIO + vITM lead roadmap, budget, standards, and vendor management
GXA service desk and engineers support all users during agreed hours
Predictable monthly investment. No surprise bills.
Co-Managed Virtual IT Department
Best for: Companies with 1–5 internal IT staffWe plug in alongside your existing IT team
Your vCIO + vITM provide strategy, structure, and standards
Your team stays front-line helpdesk; GXA focuses on backbone, security, and complex work
Shared tools and gShield security, plus coaching that levels up your IT team
What's always included
Whether you choose Fully Managed or Co-Managed IT, you get:
Strategic technology planning with your dedicated vCIO, focused on the next 12 months, not just next month
Virtual IT Manager owning day-to-day health and standards of your IT
15-minute average response time with 24/7 support & engineering
AI-powered monitoring, threat detection, and automated response
Security architecture tailored to your industry requirements
Quarterly business reviews to keep IT and strategy aligned
We're the right fit for companies that see the value in a strategic IT partner, not just a support vendor
You're in the right place if
Technology is central to how your business operates
You want a partner who thinks 12 months ahead, not just fixes today's problems
You value reliability and cost clarity over 'just keeping the lights on'
Downtime, security incidents, or compliance gaps would hurt your reputation or revenue
You see AI and automation as an opportunity you don't want to miss
What clients say
"They push themselves to continue to live above expectations and keep their clients and their members happy."
Questions every business owner asks
Real questions from real clients, and honest answers.
Why do we need to replace computers every 3-5 years?
Old machines quietly tax your business every day: slower logins, freezes, crashes, and more support tickets. Your vCIO + vITM build a hardware lifecycle plan that balances productivity, risk, and tax/depreciation so you can see the math, not just the expense.
Why does Microsoft licensing feel so expensive?
Usually because it's unmanaged. Most companies pay for licenses they don't use or features they don't need. Your vITM audits Microsoft 365 and other subscriptions, cleans up the waste, and your vCIO folds those savings back into your roadmap.
Is my team using AI tools I don't know about?
Almost certainly. Shadow AI is the new shadow IT. We help you see what's already in use, decide where AI makes sense, and put policies and guardrails in place so AI becomes a safe advantage, not a quiet data leak.
How do I know if we're actually secure?
"Feeling secure" and being secure are two different things. We start with a candid assessment of your security posture, then your vCIO turns that into a practical roadmap: what's critical, what can wait, and how to align it with your budget.
Why invest in IT if everything seems to be working?
Because "working" often means held together with duct tape. Your vCIO looks at the business impact (risk, efficiency, growth), and your vITM looks at the operational impact (noise, recurring issues). Together, they find optimizations and cost savings that can fund the improvements you actually need.
Why does IT cost so much money?
It feels that way when there's no explanation. Your vCIO builds a clear budget from your 12-month roadmap and shows you where every dollar goes, what it protects, and what it enables, including what you can cut or phase in over time.
How do I know if we've outgrown our current MSP?
Common signs: you only see them when something's broken, "strategic" talks are really sales pitches, your leaders still don't know the plan, and IT feels reactive even though you're paying a lot. If there's no vCIO giving you a real roadmap and no vITM driving standards and noise reduction, you're not getting leadership. You're getting a help desk with an account manager.
Can you work with our existing IT person or team?
Yes, that's exactly what our co-managed model is for. Your internal IT stays the front-line helpdesk and keeps the relationships with your users. GXA brings a vCIO for strategy, a vITM for structure and standards, and additional engineering for backbone, security, and complex work. The goal is simple: make your IT team look like rockstars, not push them out.
What does switching to GXA actually look like?
We treat it as a project, not a flip of a switch. Your onboarding team (including your dedicated vCIO and vITM) leads a structured process: getting visibility into your environment, stabilizing the basics, documenting what you have, transitioning support, and building your roadmap. We don't just "take over support"; we stand up a Virtual IT Department that grows with you.
Proven track record
Ready to build IT for what's next?
Discover hidden AI opportunities or talk to our team today