Who We Are
Strategic IT Leadership for Growth-Minded Businesses Across Texas
About GXA
GXA is a strategic IT and cybersecurity partner based in Richardson, Texas, with 21+ years in business. We help growth-focused for-profit and non-profit organizations—typically 20 to 500 employees and $5M to $100M in revenue—use technology, security, and AI as drivers of growth, not headaches.
Our core offering is a Virtual IT Department model:
- • vCIO for strategy, roadmap, budget, and digital/AI initiatives
- • vITM for standards, stability, and vendor/SaaS management
- • Support & gShield security teams for reliable day-to-day operations and real risk reduction
We serve two primary client profiles:
- • Fully Managed IT for organizations without internal IT that want a complete Virtual IT Department
- • Co-Managed IT for organizations with internal IT teams that need strategic leadership, security, and engineering depth
At GXA, we align technology with business goals, reduce operational and cyber risk, and deliver proactive solutions that support scale. As a SOC 2–attested provider, we meet rigorous standards for security, availability, and confidentiality—giving leaders confidence that their systems, data, and clients are in trusted hands.
Award Winning IT | Clients & Partners
GXA received the Inc. 5000 award for the years 2014, 2019, 2020, as well as Inc. 5000 Regionals: 2020
MSP Titans 2024
ISO 9001 Since 2019
SOC 2 Type II
Microsoft Partner
Veteran-Owned
Our Technology Partners
Trusted Strategic IT Partner
We've built our reputation by acting as a business-first technology partner, not just an IT vendor. Our job is to help you stay ahead in your industry with clear strategy, strong security, and reliable execution.
With GXA, you get peace of mind and a plan—experienced IT leadership, operational discipline and gShield security focused on protecting your reputation, supporting your growth, and giving your team the stability they need to perform.
What Makes Us Unique
GXA isn't just another IT vendor. We're a strategic partner that delivers real business value.
Full-Service IT Leadership
End-to-end IT management, from help desk to infrastructure to long-term strategy. We act as a true extension of your business—not just a vendor.
Security-First + SOC 2 Attested
We lead with cybersecurity, not just support it. Our SOC 2 attestation, vCISO services, and proprietary gShield framework demonstrate our commitment to keeping your environment secure.
vCIO + vITM Alignment
Our strategic vCIOs and operational Virtual IT Managers ensure your IT roadmap is both visionary and executable—bridging the gap between planning and day-to-day delivery.
Flexible Co-Managed IT Support
For businesses with in-house IT, we offer co-managed support to fill skill gaps, provide Tier 3 escalation, and strengthen your team without replacing them.
Purpose-Driven Impact
GXA was founded on the belief that business success should lead to community transformation. Through our philanthropic initiatives, we use our success as a force for good—locally and globally.
Local Roots, Global Standards
Headquartered in Dallas and expanding across Texas, we deliver high-touch service backed by EOS-driven accountability, world-class tools, and a relentless focus on results.
Our Mission Statement
To empower small and mid-sized businesses to thrive through strategic IT leadership, robust cybersecurity, and proactive support—while using our success to create lasting impact in the communities we serve, both locally and globally.
Learn About Our Giving Back InitiativesWho We Serve
We specialize in serving growth-focused organizations that view IT as a strategic enabler for growth and competitive advantage—not just a support function.
Industries We Serve
Our Ideal Clients
20–500 employees in a growth-focused organization
$5M–$100M revenue with IT budget to match
Leadership that views IT as strategic—not just a cost center
Outgrown your current MSP and need a more strategic partner
Located in Texas (we serve businesses statewide from 13 locations)
Note: We focus on industries where we can deliver the most value. We don't serve retail, restaurants, or government clients—our expertise is best suited to businesses that need strategic IT leadership and robust cybersecurity.
Core Values
Service
We believe that our work starts with humility and a heart of service. We exist to serve our employees, our clients, our partners, our communities, our planet and God.
Excellence
We believe in really doing an outstanding job; we are committed to the highest standards of excellence with everything we do.
Commitment
We are committed for the long haul. We believe that, in order to achieve our purpose, we must run a marathon and not a 100M dash.
Passion
We have a deep passion for solving business challenges by applying our IT knowledge and capabilities, and then using the success of working with our clients in efforts to support and sustain a better world for the next generation.
Partnership and Long-Term Relationships
We believe that the purpose is bigger than us; we must therefore seek and build long-term, mutually beneficial relationships with our clients, vendors, partners and all stakeholders.
Community
We believe that to achieve our purpose we must build a community for our employees that is founded in respect, promotes diversity, pursues growth and learning, is positive and fun, embraces responsibility, and seeks adventure and creativity.
How We Operate
GXA runs on the Entrepreneurial Operating System (EOS), ensuring clarity, accountability, and consistent execution across our entire organization.
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Our EOS-driven approach means clear vision, disciplined processes, and a team that's aligned around delivering exceptional results for our clients.
Join Our Team in Richardson, Texas
We're looking for talented people who want to do meaningful IT work—not just fix computers, but help businesses thrive while creating positive impact in our communities.
Do Work That Matters
Help growing businesses leverage technology strategically. Your work directly impacts client success and contributes to our mission of creating a better world for the next generation.
Purpose-Driven Culture
We don't just talk about values—we live them. From our commitment to service and excellence to our giving back initiatives, everything we do is guided by purpose.
Grow Your Career
Work with cutting-edge technology, earn certifications, and develop strategic IT leadership skills. We invest in our team's continuous growth and development.
Long-Term Relationships
We're committed to the marathon, not a sprint. Build lasting relationships with clients and teammates. Our low turnover speaks to the culture we've built over 21 years.
Community & Impact
Be part of a team that's building something bigger than ourselves. Our success enables us to invest in causes that matter—locally and globally.
Award-Winning Team
Join a 3-time Inc. 5000 company recognized for sustained growth and excellence. Work alongside talented professionals who are passionate about what they do.
Ready to join a team that's using technology to create lasting impact?
View Open Positions & Apply
We Help People Grow Their Texas Businesses
At GXA, our top priority is helping people and eliminating obstacles. Reach out today to speak to one of our IT Support Account Managers so we can begin helping your Texas business!