Managed IT Services in Plano, TX
Plano's corporate corridor demands IT that keeps pace with growth. For 21 years, GXA® has been the IT consulting firm Plano businesses trust when they have outgrown their current IT provider. Our Richardson headquarters is minutes away—delivering 15-minute response times and monthly on-site support.
IT Companies in Plano — Why GXA Stands Out
When your Plano business has outgrown its current IT support, you need an IT consulting firm—not just another MSP. Here is what sets GXA apart from other IT companies in Plano.
Minutes From Your Door
Our Richardson headquarters is just a few miles from Plano's corporate corridor. Your Virtual IT Manager visits on-site monthly—we are neighbors, not a distant call center.
15-Minute Response Time
When critical issues arise, proximity matters. Our 15-minute average response time means your Plano business gets immediate attention, keeping operations running smoothly.
Single Point of Accountability
No more vendors pointing fingers at each other. GXA provides one throat to choke—we own your IT outcomes from strategy to support.
Strategic IT Leadership
More than just break-fix support. Your dedicated vCIO develops 12-month roadmaps, manages budgets, and aligns technology with your business growth.
IT Support for Plano Businesses
GXA's managed IT services give Plano businesses a complete IT department—from strategic planning to daily support—without the overhead of building one in-house. Our Virtual IT Department™ model provides the same caliber of IT leadership that large enterprises have, scaled for mid-market companies with 20 to 500 employees.
With GXA as your IT company in Plano, you get a dedicated team: a virtual CIO who plans your technology roadmap, a virtual IT Manager who visits your office monthly, and a 24/7 help desk that responds in 15 minutes. Everything is delivered on a per-user pricing model, so your IT costs scale predictably as your business grows.
Whether you need full IT department replacement through Fully Managed IT or augmentation of your existing team with Co-Managed IT, GXA delivers IT support in Plano that goes beyond break-fix.
Get a Custom IT Assessment24/7 Help Desk
Round-the-clock support with 15-minute average response times from experienced engineers—not junior techs reading scripts.
Proactive Monitoring
AI-powered monitoring detects and resolves network, server, and endpoint issues before they impact your Plano operations.
Cybersecurity (gShield™)
Enterprise-grade security included: 24/7 MDR, phishing simulation, vulnerability scanning, and annual risk assessment.
Cloud Management
Microsoft 365, Azure, and private cloud with 99.999% uptime—managed as part of your IT department, not a separate contract.
Strategic vCIO
Dedicated virtual CIO develops 12-month technology roadmaps, manages IT budgets, and aligns technology with your growth plans.
Monthly On-Site Visits
Your Virtual IT Manager visits your Plano office at least 4 days per month—building relationships and resolving issues proactively.
IT Solutions for Plano's Corporate Corridor
Plano is home to major corporate headquarters and a thriving tech ecosystem. Whether you are a growing professional services firm near Legacy West or an established healthcare practice along the Dallas North Tollway, your business needs IT infrastructure that matches your ambitions.
GXA delivers the strategic IT leadership Plano businesses need—not just reactive support. Your dedicated Virtual CIO develops 12-month technology roadmaps aligned with your business goals, while your Virtual IT Manager ensures day-to-day reliability and performance.
The GXA Difference
Most IT providers never come on-site. At GXA, your Virtual IT Manager visits monthly—at least 4 days a month dedicated to your business. They build relationships with your team, proactively resolve issues, and ensure your technology runs at peak performance.
"GXA's consultants speak the language of both business and IT and had the business acumen necessary to link our company's strategies to IT strategies."
IT Services for Plano Businesses
Whether you need a complete IT department or support for your existing team, we have IT solutions in Plano built for growing companies.
Fully Managed IT
Complete IT department replacement with strategic leadership, 24/7 support, and proactive management for Plano businesses.
Learn more →Co-Managed IT
Augment your internal IT team with escalation support, strategic guidance, and enterprise-grade tools.
Learn more →Cybersecurity Leadership
Executive-level security guidance with our gShield framework—vCISO services, compliance support, and 24/7 threat monitoring.
Learn more →Virtual CIO Services
Strategic technology planning aligned with your business goals, including roadmaps, budgets, and digital transformation.
Learn more →Cybersecurity Services for Plano Companies
Plano businesses are high-value targets for cybercriminals—especially those in healthcare, financial services, and professional services. GXA's gShield cybersecurity framework provides enterprise-grade protection built into your managed IT services, not bolted on as an afterthought.
Every GXA client gets our gShield Tools included: 24/7 managed detection and response (MDR), phishing simulation and training, vulnerability management, and annual risk assessment. For businesses with compliance requirements, our gShield vCISO tiers add dedicated security leadership, a GRC platform, and audit preparation support for HIPAA, SOC 2, PCI-DSS, and CMMC.
Explore gShield CybersecuritygShield Security Stack
- 24/7 Managed Detection & Response
Continuous monitoring and active threat hunting across your systems and Microsoft 365.
- vCISO Security Leadership
Executive-level security guidance, policy development, and risk management.
- Compliance Support
HIPAA, SOC 2, PCI-DSS, and CMMC compliance assessments and audit preparation.
- Phishing Simulation & Training
Quarterly simulated attacks and employee security awareness training.
Industries We Serve in Plano
From Legacy West to the Dallas North Tollway corridor, we support Plano businesses across diverse industries with specialized IT expertise and compliance knowledge.
- Professional Services
- Healthcare & Medical
- Manufacturing
- Financial Services
- Construction & Real Estate
- Nonprofits & Charter Schools
Compliance-Ready IT
Plano businesses face complex compliance requirements. GXA is SOC 2 Type II attested and ISO 9001:2015 certified, delivering IT services that support HIPAA, PCI-DSS, SOC 2, and CMMC compliance.
Outgrown Your Current IT Provider in Plano?
80% of our best clients came to GXA after outgrowing their existing MSP. If your Plano business is experiencing any of these, it may be time for an IT consulting firm.
Typical MSP in Plano
- Reactive break-fix support
- No strategic technology roadmap
- Rarely or never on-site
- Multiple vendors, no accountability
- Security as an add-on cost
GXA IT Consulting
- Proactive strategy + support
- Dedicated vCIO with 12-month roadmap
- vITM on-site 4 days/month
- One throat to choke—single point of accountability
- gShield security included with every plan
GXA Headquarters
269 W. Renner Pkwy
Richardson, TX 75080
Located in Richardson's Telecom Corridor, just minutes from Plano via the Dallas North Tollway or US-75. Close enough for rapid response, connected enough to serve your entire operation.
Your Neighbor, Not a Distant Call Center
When Plano businesses need IT support, distance matters. GXA's Richardson headquarters means we are minutes away—not hours. Our 15-minute average response time is not just a metric; it is a commitment backed by proximity.
We serve businesses throughout Plano and Collin County—from Legacy West and the Shops at Legacy to Granite Park, Heritage Creeks, and the US-75 corridor. We also serve neighboring cities including Frisco, Richardson, Allen, and McKinney.
Your dedicated Virtual IT Manager visits on-site monthly, building relationships and proactively addressing issues before they become problems.
Schedule Executive ConsultationTrusted by Business Leaders
21 years of proven results and industry recognition.
Frequently Asked Questions
Common questions about managed IT services and IT support for Plano businesses.
How close is GXA to Plano businesses?
GXA headquarters is located at 269 W. Renner Pkwy in Richardson, just minutes from Plano via US-75 or the Dallas North Tollway. This proximity enables same-day on-site support when needed and monthly visits from your dedicated Virtual IT Manager.
What types of Plano businesses does GXA serve?
We serve professional services firms, healthcare organizations, manufacturing companies, financial services, construction and real estate businesses, and nonprofits throughout Plano and Collin County. Our ideal clients have 20-500 employees and have outgrown their current IT provider.
What is the Virtual IT Department model?
The Virtual IT Department gives Plano mid-market companies enterprise-level IT without hiring full-time executives. You get a dedicated vCIO for strategic planning and technology roadmaps, a vITM who visits monthly to manage day-to-day IT health, and 24/7 help desk support from experienced technicians.
Does GXA provide cybersecurity services in Plano?
Yes. Our gShield cybersecurity framework includes 24/7 MDR (Managed Detection and Response), vCISO leadership, compliance support for HIPAA, SOC 2, and PCI-DSS, and security awareness training. GXA is SOC 2 Type II attested, demonstrating our commitment to security.
What is GXA's response time for Plano IT support?
GXA maintains a 15-minute average response time for support requests. Our 24/7/365 help desk is staffed by experienced technicians who can resolve most issues remotely. For complex problems, our proximity to Plano means we can dispatch on-site support the same day.
Can GXA support Plano companies with remote employees?
Absolutely. We support hybrid and fully remote workforces with cloud infrastructure, secure remote access, endpoint management, and collaboration tools. Whether your team is in the office at Legacy West or working from home, we ensure secure, reliable connectivity.
How much do managed IT services cost in Plano?
Managed IT services pricing is based on your number of users, technology complexity, and compliance requirements. GXA uses a per-user pricing model so your costs scale predictably as your Plano business grows. Contact us for a personalized assessment and custom quote tailored to your business.
What's the difference between an MSP and an IT consulting firm in Plano?
Most MSPs in Plano focus on reactive break-fix support—they wait for tickets and resolve them. GXA operates as an IT consulting firm, providing strategic leadership through a dedicated vCIO, proactive IT management through a vITM, and security oversight through a vCISO. We align your technology with your business goals, not just keep the lights on.
Can you support our Plano office if your HQ is in Richardson?
Richardson and Plano share a border—our headquarters at 269 W. Renner Pkwy is literally minutes from Plano's corporate corridor via US-75 or the Dallas North Tollway. Your Virtual IT Manager visits your Plano office on-site monthly, and our technicians can be at your door the same day for urgent issues. We are neighbors, not a remote provider.
Do you provide cloud services for Plano businesses?
Yes. GXA provides cloud strategy, migration, and management including Microsoft 365, Azure, and private cloud solutions. Our cloud infrastructure delivers 99.999% uptime, and all cloud services are managed as part of your Virtual IT Department—no separate vendors to coordinate.
Ready for IT That Grows With You?
If your Plano business has outgrown its current IT support, let us talk. Get a free IT assessment and see what strategic technology leadership looks like.