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Dallas IT Consulting

Dallas IT Services

For 21 years, GXA has been the IT consulting firm Dallas businesses trust when they have outgrown their current IT provider. Our Richardson headquarters means local support with 15-minute response times—not a distant call center.

21
Years Serving Dallas
15
Minute Response Time
24/7
Support Availability
44,810
Problems Solved in 2025

Why Dallas Businesses Choose GXA

When your business has outgrown its current IT support, you need an IT consulting firm—not just another MSP. Here is what sets GXA apart.

Local Presence, Local Support

Our headquarters is just minutes away in Richardson. Your Virtual IT Manager visits on-site monthly—we are part of your team, not a distant call center.

15-Minute Response Time

When critical issues arise, you need immediate attention. Our 15-minute average response time means problems get solved fast, keeping your Dallas business running.

Single Point of Accountability

No more vendors pointing fingers at each other. GXA provides one throat to choke—we own your IT outcomes from strategy to support.

Strategic IT Leadership

More than just break-fix support. Your dedicated vCIO develops 12-month roadmaps, manages budgets, and aligns technology with your business growth.

Industries We Serve in Dallas

From Downtown Dallas to the Design District, we support businesses across diverse industries with specialized IT expertise and compliance knowledge.

  • Professional Services
  • Healthcare & Medical
  • Manufacturing
  • Financial Services
  • Construction & Real Estate
  • Nonprofits & Charter Schools
View All Industries

Compliance-Ready IT

Dallas businesses face complex compliance requirements. GXA is SOC 2 Type II attested and ISO 9001:2015 certified, delivering IT services that support HIPAA, PCI-DSS, SOC 2, and CMMC compliance.

SOC 2 Type II ISO 9001:2015 HIPAA Ready

GXA Headquarters

269 W. Renner Pkwy
Richardson, TX 75080

Located in the heart of the Telecom Corridor, just minutes from Downtown Dallas, Plano, and the entire DFW metroplex.

Sales: (972) 630-3323
Support: (972) 630-3303

Your Neighbor, Not a Distant Call Center

GXA is headquartered in Richardson—part of the Dallas business community since 2004. When you partner with us, you get a local team that understands Dallas businesses and can be on-site when you need us.

We serve 14 Texas cities from our Richardson headquarters, but Dallas remains at the heart of our operations. Your dedicated Virtual IT Manager visits on-site monthly, building relationships and proactively addressing issues before they become problems.

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Trusted by Dallas Business Leaders

21 years of proven results and industry recognition.

3x
Inc. 5000 Honoree
2014, 2019, 2020
#243
Inc. 5000 Texas
Regional ranking (2020)
99.999%
Private Cloud Uptime
Enterprise reliability
ISO 9001:2015 Certified
SOC 2 Type II Attested
Microsoft Solutions Partner

Frequently Asked Questions

Common questions about IT services for Dallas businesses.

Does GXA provide on-site IT support in Dallas?

Yes. Your dedicated Virtual IT Manager visits your Dallas office monthly for proactive maintenance and relationship building. For urgent issues, our Richardson headquarters is minutes away, enabling same-day on-site support when needed.

What is GXA's response time for Dallas IT support?

GXA maintains a 15-minute average response time for support requests. Our 24/7/365 help desk is staffed by experienced technicians who can resolve most issues remotely. Our proximity to Dallas means rapid on-site response when required.

What industries does GXA serve in Dallas?

We serve professional services firms, healthcare organizations, manufacturing companies, financial services, construction and real estate businesses, nonprofits, and charter schools throughout Dallas and the DFW metroplex. Our ideal clients have 20-500 employees.

What is the Virtual IT Department model?

The Virtual IT Department provides enterprise-level IT leadership without full-time executive hires. You get a dedicated vCIO for strategic planning and technology roadmaps, a vITM who visits monthly to manage day-to-day IT health, and 24/7 help desk support.

Does GXA offer cybersecurity services for Dallas businesses?

Yes. Our gShield cybersecurity framework includes 24/7 MDR (Managed Detection and Response), vCISO leadership, compliance support for HIPAA, SOC 2, PCI-DSS, and CMMC, plus security awareness training. GXA is SOC 2 Type II attested.

How much do managed IT services cost in Dallas?

GXA uses a per-user pricing model that provides budget predictability. Pricing depends on your specific needs, number of users, and service level required. Contact us for a customized quote based on your Dallas business requirements.

Ready for IT That Grows With You?

If your Dallas business has outgrown its current IT support, let's talk. Get a free IT assessment and see what strategic technology leadership looks like.